Gamified approach in the context of situational assessment: a comparison of human factors methods

Abstract

Decision support tools are increasingly common in daily tasks, with a core component of enhancing user Situational Awareness required for an informed decision. With the goal of informing the design of automated reasoners or data fusion algorithms to be included in those tools, the authors developed the Reliability Game. This paper compares the Reliability Game to other Human Factor methods available in the context of Situational Awareness assessment. Although the Reliability Game shares many common elements with HF methods it also presents some unique features. Differently than those methods, the former focuses on the Situational Assessment process and on how source factors might influence human beliefs, which are considered as basic constructs building up Situational Awareness. Moreover, the gamified approach introduces an engaging component in the setup and the specific design of the method allows the collection of data expressing second-order uncertainty.